The impact of using information and communication technology on the effectiveness of electronic banking in light of the Corona pandemic (covid19) A study of a sample of banking agencies in Oum El-Bouaghi

Farah khaldi, Souad Guoufi , Amel Mehaoua

Abstract

The study aims to test the effect of using information and communication technology on increasing the effectiveness of e-banking work in light of the Corona pandemic (covid19). The study relies on a questionnaire tool distributed to banking agencies in Umm El Bouaghi, and it analyzes by the SPSS statistical program, using various statistical methods, and the study concludes that the Corona pandemic contributes to increasing the effectiveness of electronic banking through the optimal use of information and communication technology, and thus the development of the system Payment, activating e-commerce and electronic banks.