The impact of COVID-19 pandemic on the development of e-commerce in Word

ALLALI Fatiha , ALLALI Zahra

الملخص

Through this study, we aim to analyze the impact of the COVID-19 virus on the development of global e-commerce, and based on a set of studies and the 2021 United Nations report, we concluded that restrictions and precautionary measures imposed on movement in order to combat the spread of the COVID-19 pandemic virus have led To increase the demand for goods and services using the Internet, as the latter enables customers to browse what electronic stores offer to get their needs from their home, which helped to develop e-commerce, as the global value of e-commerce sales (B2B) and (B2C) reached nearly $ 26.7 trillion in 2019 Alipapa and Amazon issued the global electronic market during the pandemic, making the United States, Japan, China and Korea ranked first in the world due to the development of their digital economy. The study concluded that there is a need to develop technological infrastructure, standardize systems and applications, and enact laws and regulations that build trust and protect customers' right